Privacy Policy
Last Updated: November 11, 2025
1. Introduction
Welcome to Valentine's Home Care ("we," "us," or "our"). Valentine's Home Care is the "doing business as" (d/b/a) name for Valentine's In Home Healthcare Inc. We are committed to protecting your privacy. This Privacy Policy governs your use of this website (the "Site") and describes how we collect, use, and protect the personal information you provide when you visit, including when you submit an inquiry, apply for employment, or opt-in to text messaging services.
2. Information We Collect
We collect personal information in three primary ways:
A. Information You Voluntarily Provide (General Inquiries): When you fill out our "Contact Us" form, we may collect your name, email address, and phone number.
B. Information Collected for SMS/Text Messaging:
When you opt-in to receive text messages from us (for scheduling, care updates, or support), we collect the mobile phone number you provide and information concerning your text message interactions, such as the content of the messages and the time they are sent and received.
C. Information from Job Applicants: When you apply for employment through our Site, we collect Personally Identifiable Information (PII). This may include your name, address, phone number, email address, employment history, and any other information you provide in your application, resume, or supporting documents.
We may also collect non-personal, anonymous data (like your browser type) through cookies to help us improve our website, but this information does not identify you.
3. How We Use Your Information
We use the information you provide only for its intended purpose:
- For General Inquiries: To respond to your inquiry and provide you with information about our services.
- For SMS/Text Messaging: To send you requested transactional messages, including care plan updates, scheduling alerts, and support communications, as detailed in our separate SMS Terms & Conditions.
- For Job Applications: To process, evaluate, and manage your application for employment.
4. How We Share Your Information
We do not sell or rent your personal information.
Information from general inquiries will only be used to contact you.
SMS Consent Guarantee: We guarantee that SMS consent (the agreement to receive our text messages) is never shared, sold, or rented with third parties or affiliates, except as required to fulfill the requested text messaging service.
Information from job applications will be treated as confidential and shared only with our internal hiring team, managers, and administrative staff involved in the hiring process.
We will only share any personal information as required by law or as necessary to protect the rights and safety of our company.
5. Data Security
We use reasonable administrative and technical safeguards to protect the personal information you provide on this Site. Information submitted through our employment application forms is handled with a high degree of confidentiality.
6. Third-Party Links
This Site may contain links to other websites, such as our parent company Valentine's Healthcare Inc. We are not responsible for the privacy practices of those other sites.
7. Children's Privacy
Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from them.
8. Changes to This Privacy Policy
We will post any changes we make to our Privacy Policy on this page. The date the policy was last revised is identified at the top.
9. Contact Us
If you have any questions about this Website Privacy Policy, please contact us at:
Valentine's Home Care (d/b/a of Valentine's In Home Healthcare Inc.)
5846 Macklind Ave
St. Louis, MO 63109
(314) 970-2407
privacy@valentineshomecare.com