Privacy Policy
Use this updated version:
Last Updated: October 3, 2026
1. Introduction
Welcome to Valentine’s Private Care (“we,” “us,” or “our”). Valentine’s Private Care is the doing business as (“d/b/a”) name for Valentine’s In Home Healthcare Inc.
We are committed to protecting your privacy. This Privacy Policy governs your use of this website, the “Site,” and describes how we collect, use, and protect the personal information you provide when you visit the Site, submit an inquiry, apply for employment, or opt in to text messaging services.
2. Information We Collect
We collect personal information in three primary ways:
A. Information You Voluntarily Provide for General Inquiries:
When you fill out our “Contact Us” form, we may collect your name, email address, and phone number.
B. Information Collected for SMS/Text Messaging:
When you opt in to receive text messages from us for scheduling, care updates, or support, we collect the mobile phone number you provide and information concerning your text message interactions, such as the content of the messages and the time they are sent and received.
C. Information from Job Applicants:
When you apply for employment through our Site, we collect personally identifiable information. This may include your name, address, phone number, email address, employment history, and any other information you provide in your application, resume, or supporting documents.
We may also collect non-personal, anonymous data, such as browser type, through cookies to help us improve our website. This information does not identify you personally.
3. How We Use Your Information
We use the information you provide only for its intended purpose:
For General Inquiries: To respond to your inquiry and provide you with information about our services.
For SMS/Text Messaging: To send requested transactional messages, including scheduling alerts, care updates, and support communications, as detailed in our separate SMS Terms & Conditions.
For Job Applications: To process, evaluate, and manage your application for employment.
4. How We Share Your Information
We do not sell or rent your personal information.
Information from general inquiries will only be used to contact you.
SMS Consent Guarantee: We guarantee that SMS consent, meaning your agreement to receive text messages from us, is never shared, sold, or rented with third parties or affiliates, except as required to fulfill the requested text messaging service.
Information from job applications will be treated as confidential and shared only with our internal hiring team, managers, and administrative staff involved in the hiring process.
We will only share personal information as required by law or as necessary to protect the rights and safety of our company.
5. Data Security
We use reasonable administrative and technical safeguards to protect the personal information you provide on this Site. Information submitted through our employment application forms is handled with a high degree of confidentiality.
6. Children’s Privacy
Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
7. Changes to This Privacy Policy
We will post any changes we make to this Privacy Policy on this page. The date the policy was last revised is identified at the top of the page.